The City of Mountain View is now using a new 24/7 online customer relationship manage- ment system, ASK MOUNTAIN VIEW, to provide an easy way to submit questions, concerns and compliments directly to the City staff person who can help you. Through this system you can get information about the library's computers, programs, how to volunteer, how to get a library card, and how to donate to the library. Click on the box below:  SUGGEST A PURCHASE | | First check the library catalog to make sure your item is not already owned by the library. If not, you can either borrow the item through LINK+ or suggest that the library purchase your item for the collection. Wait to request DVDs until they are released since most hit movies are ordered. To suggest a purchase, click on the Ask Mountain View box above. | | CALL OR EMAIL THE LIBRARY | | General Information - for a recorded message about hours, location, and services. | 650.903.6887 | | Administration - for questions about policies, building issues, to reserve a meeting room. | 650.903.6860 rosanne.macek@mountainview.gov | 24 Hour Automated Renewals * * Items that are overdue cannot be renewed with the 24 Hour Automated Renewal line. If there is a problem with the system, please call (650) 903-6885 during regular Library hours. | 650.940.1015 | | Accounts and Renewals - for help with your library account, questions about fines and fees,help with renewals. | 650.903.6336 laura.shea-clark@mountainview.gov | | Adult Reference - for help with finding a book or movie in the adult collection, or questions about adult programs. | 650.903.6337 paul.sims@mountainview.gov | | Children and Teen Reference - for help finding a book or movie in the children's or teen collection, or questions about programs. | 650.903.6897 karin.bricker@mountainview.gov | | Mobile Library | 650.526.7060 | | Technology-related Questions - for help using the library website, databases, or ebooks. | 650.526.7040 librarywebmaster@mountainview.gov | | Volunteers - for questions about how to volunteer at the library. | 650.526.7043 maynard.martinez@mountainview.gov | | Dial-A-Story/Marque-Un-Cuento | 650.903.6771 | |