If you need a large metal box for remodeling, yard work, clean outs or construction, please contact Recology at (650) 967-3034. They will help you estimate the size box you need for the job and where it should be located. See the consumer alert below about illegal haulers. If you need weight tags for your project, contact Recology at (650) 967-3034. If you are looking for information about the City's Construction & Demolition Ordinance, encroachment permit for boxes, or contracts for box service, click here.
Beware of box companies ("haulers") advertising that they can provide Mountain View with dumpsters, recycling and debris boxes for cleanups, remodeling or demolition projects at residences or businesses. Like most cities in the San Francisco Bay Area, Mountain View has an exclusive agreement to provide these services to our community. The City’s exclusive hauler is Recology Mountain View. In return for this privilege, Recology pays the City a service fee which is returned to ratepayers in the form of lower utility rates.
Unfortunately, there are haulers who are aware of the law, but illegally provide such services to unsuspecting customers and then refuse to move the box from your property or refund your money. To help prevent consumer fraud, the City has notified haulers that Recology is the City’s exclusive provider of these services and violation is a misdemeanor. Only Recology may place a box on private property or in the public street with an encroachment permit. If you are unsure if a hauler is operating legally, or you want to know about certain exceptions for gardeners, roofers, and others, please contact either Recology at (650) 967-3034 or the City Solid Waste & Recycling staff at (650) 903-6311 to verify.
Because the City is responsible for public health and safety, State law allows jurisdictions to control the flow of solid waste and recycling from each property to its final destination to ensure it is handled properly and is not abandoned on a vacant lot or street. This is why the City has exclusive agreements with haulers, processors and landfills. Only the City's exclusive hauler, Recology, may provide you with dumpster or box services, and no other hauler may be used. There are exceptions to State and local laws, such as roofers hauling debris as an incidental part of their total roofing service to you. However, if the roofer subcontracts to a box company, they must use Recology services.
These other haulers may not be fully disclosing their rates or include the disposal fees when advertising a "$79" box. Also, they don't carry the level of insurance the City requires of Recology. It could be difficult to collect from unauthorized haulers if they damage your property or injure someone. It would also be hard to verify where they dispose or recycle your materials. If they take the box to a place outside Santa Clara County, the City loses valuable tax revenue. Such haulers are also cheaper because they don't pay the City a service fee.
Because the City is responsible for public health and safety, we have an exclusive agreement with Recology and require Recology to carry certain insurance levels. The City has Recology take all wastes to the SMaRT Station to ensure maximum recycling before disposal. The costs of recycling are included in the City's rates. Once a year, the City sets rates at a public hearing and offers discounts for recycling boxes of yard trimmings and cardboard. Rates cover the costs of hauling, recycling processing and disposal. In return for the exclusive agreement, Recology pays the City a service fee which is used to keep utility rates low. When customers use illegal haulers, they are hurting City revenues used to keep all utility rates low.
Some haulers (or the contractors who hire them) may not be aware of the City's exclusive agreement with Recology, while others are fully aware and continue to sell consumers these services fraudulently. To help prevent consumer fraud, the City has notified all haulers that Recology is the City's exclusive provider of these services and violation is a misdemeanor. Despite these warnings, some haulers continue to violate the law because they benefit financially. Once caught, they may refuse to remove the box from your property until you pay for services. If you are unsure if a hauler is operating legally, or you want to know about certain exceptions, please do not hesitate to contact either Recology at (650) 967-3034 or the City Solid Waste & Recycling staff at (650) 903-6311. More information about exceptions to the law are provided below.
Recology Mountain View is the City’s exclusive hauler for collection of the community's garbage, recycling and yard trimmings, including roll-off box services. Please note that if your general contractor uses a roll-off box hauler, it must be Recology. No other roll-off box hauler may be used for recycling or disposal.
Per City Code, no other roll-off box hauler may be used unless: