Instructions in English and Spanish will be sent to the address of the registered owner of the vehicle. In general, the registered owner must come in to the Department to obtain a vehicle release. The registration must be current and the owner must provide identification. A $150 fee is charged by the Department, which is in addition to whatever fees the storage yard charges. If the owner does not have a valid driver's license, a person with a valid license must accompany the owner to the Department to obtain the release.
Towed from private property: contact the tow company, per posted signs, which are required for private-property towing.
Towed from public parking zones: registered owner must come to the police department, 7 a.m. to 7 p.m. (7 days a week). Bring a valid drivers license and be the release fee ($150). The department accepts cash, check or money order.