News Details

Become a Volunteer Mediator

The Mediation Program, sponsored by the City of Mountain View, is now accepting applications from volunteers who live, work or own property in Mountain View.

Typical cases handled are disputes between

  • Tenants & Landlords - deposits, repairs, rent increases,etc.

  • Neighbors - fences, trees, parking, noise,etc.

  • Consumers & Merchants - auto repairs, contractor work,etc.

The program seeks applicants, representative of the ethnic and economic diversity of the City. Bilingual applicants are particularly encouraged. Those accepted into the program for an initial two-year appointment will receive mediation training and will participate in program activities including monthly meetings and continuing education.

Deadline for Submitting Your Application March 30, 2018 @ 4pm

The City of Mountain View continues to provide a voluntary Mediation Program, for any disputes in the community. Rather than putting a dispute in the hands of a judge who has limited knowledge of the people and the situation, mediation allows disputing parties to explore all of the possibilities, after hearing each other's views, and to choose a mutually acceptable outcome for themselves. For those who have agreed to participate in mediation, the program has helped them to reach a satisfactory resolution over 70% of the time. 

Mediation involves a confidential meeting between parties who have a disagreement, facilitated by trained, neutral mediators who guide a discussion of issues toward a mutually acceptable agreement. The mediator does not give legal advice, voice opinions or decide who is wrong or right, but is rather a facilitator of dialogue.


  • A noise issue between two tenants
  • A return of a security deposit disagreement between a tenant and a landlord
  • A neighbor's dog barks late into the night and has caused damage to common fence
  • A couple has a dispute with a local merchant regarding a purchased product or services
  • An employee at a local company has an ongoing personality conflict with a co-worker
  • A consultant claims a business owes her additional fees for work performed on a project
  • A roommate wants to move out of a shared apartment

( View PDF )